This was overall a great experience. Diego made it easy to buy a car and he picked me up from the airport since I am located in Houston. I had been searching for a particular car and Diego ended up having a great match on his lot. He made sure the whole process was handle smoothly and that I was in and out of the dealership so I could get on the road and drive back to Houston. 5 stars for Diego Only reason I am not giving 5 stars is that the listed miles online were not the same when I ... Read More

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Google - Jul 10, 2025

This was overall a great experience. Diego made it easy to buy a car and he picked me up from the airport since I am located in Houston. I had been searching for a particular car and Diego ended up having a great match on his lot. He made sure the whole process was handle smoothly and that I was in and out of the dealership so I could get on the road and drive back to Houston. 5 stars for Diego Only reason I am not giving 5 stars is that the listed miles online were not the same when I arrived to inspect the car and it wasn't like an extra 100 miles. There about 1,100 extra miles on the car from what was listed online. I understand dealers may use cars or allow employees to have a take home ride, but this is a significant amount miles to not have disclosed before my arrival. and to not adjust price further. Still I know I got great deal on a great car and the team at Sewell here were easy to work with minus this one little bit. Very happy customer overall and ask for Diego.

Amazing company with extraordinary people working there. They will go above and beyond for you and your family. Wes and Perla worked nonstop until they found something that worked for us. Service team was patient and our tech Zach was very helpful. Five star experience every visit.

Bought a used truck back in January at first it was good but as time goes on little issues are starting to pop up like transmission issues, body damage that was not pointed out radio screen blacking out and now my roof is leaking from my back window i don't know what the process is on looking over a vehicle before its put on the lot bit it clearly wasn’t done it doesn’t even feel like my truck was looked over.If the person who’s job it is are not able to make sure a vehicle ... Read More

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Google - Jun 5, 2025

Bought a used truck back in January at first it was good but as time goes on little issues are starting to pop up like transmission issues, body damage that was not pointed out radio screen blacking out and now my roof is leaking from my back window i don't know what the process is on looking over a vehicle before its put on the lot bit it clearly wasn’t done it doesn’t even feel like my truck was looked over.If the person who’s job it is are not able to make sure a vehicle is safe to drive on the roads they don't need to be working there or should be responsible for the repairs.

Purchased a 2025 Chevy Silverado RST last weekend. My salesman was Diego Arzate. He was great! Diego was very helpful of helping me set up my Chevrolet App. He was very mindful of showing me all the features!

Caleb was a great sales person. He helped and assisted me with everything. The managment was very helpful. Great experience would come back for future cars.

I always pick Cassandra as our rep because she goes above and beyond to make sure our vehicles are well taken care of.

Had the best experience here at Sewell Chevrolet GMC! Perla Gutierrez was our salesperson and she did an amazing job!!! Highly recommend her!!! ⭐️⭐️🤩

Oil change and tire rotation was flawless, but sales rep was pre-informed of a headliner issue as a well as an issue with the GMC app not showing any rewards points after purchasing a new vehicle - but dealership was not provided any of these details prior to arriving for service

I just bought a 2025 Chevrolet TrailBlazer RS in Nitro Yellow and I couldn't be happier with it. I got really lucky when I took a call from Daniel Hatchcock at Sewell Chrysler Dodge Jeep in Andrews, TX. I told him what I was looking for and he said he'd be happy to help. Without him, I wouldn't have my new Trailblazer today. I'm so grateful to have found a salesman I could trust in Daniel. He's got such a positive attitude and he can make you laugh. He checked in daily and assured me that ... Read More

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Google - Jan 8, 2025

I just bought a 2025 Chevrolet TrailBlazer RS in Nitro Yellow and I couldn't be happier with it. I got really lucky when I took a call from Daniel Hatchcock at Sewell Chrysler Dodge Jeep in Andrews, TX. I told him what I was looking for and he said he'd be happy to help. Without him, I wouldn't have my new Trailblazer today. I'm so grateful to have found a salesman I could trust in Daniel. He's got such a positive attitude and he can make you laugh. He checked in daily and assured me that there would be no pressure, no hidden costs and no dealer fees. And he stood by that. He went above and beyond to ensure that I got the car I wanted and the service I deserved. You really need more salesman like him. I'd also like to thank everyone in the Sewell family for making this possible. It took a little help from so many people just to put this deal together and I really appreciate it. I'm proud to be a Sewell VIP.

Cassie and Pedro in service were super helpful and explained everything that was needed to have my truck running in tip top shape, and I got my truck in a timely manner, would definitely recommend to family and friends!

Great experience with Sewell Chervrolet.

Excellent dealership, very smooth to purchase a new vehicle and from the beginning to the end, everybody was respectful and made a deal happen

Slaytor Colbath the salesman did a great job kudos to Slaytor

I had my 2023 Camaro ZL1 serviced at Sewell Chevrolet in Andrews, TX. The service personnel were very helpful and cordial. This was a recall service to install the parking sensor chip that was not available at the time the car was built. This service was done very quickly and I was out in about an hour. Very pleased with their service.

Sales, Parts, and Service are fantastic!! Very professional and friendly!!

Very friendly people!

Had a great experience with Sewell from initial contact to driving my new car off the lot! Salesman, Andrew, took great care of us!

The technician Zach was very helpful and figured out the problem quick and in a hurry. He was able to get our fleet vehicle back on the road.

Was taken care of within minutes after arriving, Got my scheduled service done and out within 90 minutes. Pleasant atmosphere. Great customer service.

My vehicle has been in and out of another dealership since December. I was tired of constantly having issues. When I picked up my truck the last time in March, I brought my concern of rough shifting and poor performance to their attention saying I believed the turbo was at fault. They laughed me out the door and told me it was normal. When I brought my vehicle into Sewell, Pedro listened to my concerns without judging me. Later that day he called to confirm my suspicion. The turbo was failing. They worked to get me back on the road ... Read More

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Google - Jun 21, 2024

My vehicle has been in and out of another dealership since December. I was tired of constantly having issues. When I picked up my truck the last time in March, I brought my concern of rough shifting and poor performance to their attention saying I believed the turbo was at fault. They laughed me out the door and told me it was normal. When I brought my vehicle into Sewell, Pedro listened to my concerns without judging me. Later that day he called to confirm my suspicion. The turbo was failing. They worked to get me back on the road without ever talking down to me, or ignoring me like the previous dealership had done. Thank you Team Sewell!

Roshad Monroe was more than exceptional amazing he was a God sent. He made the sell very easy. He even prevented the hardship of trading vehicles by delivering my vehicle! No words can express my gratitude for such an amazing hard working young man!

Very helpful and friendly Roe that helped me knew what he was talking about everyone was so helpful and respectful ,go out and see them with your next vehicle you..call on Roe I highly recommend them ..let's keep the business in Andrews if possible you won't regret it..

Every one in the dealership was genuinely invested in getting my family a truck and a deal. The Sewell Family of Dealers and the Andrews location did it right. Thank you for your care and your amazing customer service! Customer FOR LIFE!

Good and very professional way , easy and smooth transacciones, easy going , knowledgeable on what the features of the vehicle’s, make his point on why I was making a good decision on buying from them . Good job.

It was my first time buying a car and my Agent Roe Monroe helped me and answered all my questions in very polite and professional way! Thanks for everything!

Roe was amazing! We would definitely buy from him again. He was clear, concise and was not pushy. We had a great experience with this purchase.

Very professional with great customer service! It was also a friendly environment and the service was done in a timely manner. Thank you!

My truck felt like new after the service in this place

Adam Horne is the best salesman ever! He met all our needs and needs a raise!

Told me it was a 15 days wait and they got my truck in and fixed in a week better then odessa chevy

Giovani was excellent!! The finance guy was amazing too!

There was some confusion at first about us paying for the warranty work, but that was quickly worked out. I was given an equivalent loaner vehicle, and the few issues our vehicle had were fixed under the 12K mile warranty.

Very professional

Josefine did a great job, great customer service! Fast! 👏🏻👏🏻👏🏻👏🏻👏🏻🦡

Awesome service, thank you my Traverse mechanical issue was solved totally recommend Sewell Chevrolet service Dept in Andrews Texas, there staff is very friendly and courteous.

Great experience, left happy and satisfied!

Very friendly and knowledgeable staff.

This is amazing service and all the staff is very friendly

The service department has always gone up and beyond to be professional and treat you like family.

Good

I’m from out of state. And don’t know anyone there. They made me feel welcome and very comfortable. Pedro was very nice and respectful. So was the pretty lady beside him. But I can’t remember her name sorry.

Did an excellent job in a timely manner.

Very fast and very helpful

Nothing but positive comments here. Dropped my vehicle off for my appointment on Aug 16th, for a check engine light and had been placed as priority due to scheduling issues from June. Pedro took care of me that morning and said it was listed as priority and would be looked at within 5 business days and depending on what was discovered it could take up to 45 days to repair. I received a call later that after from Cathy explaining what the technician had found and that the part was in-stock and they would have my vehicle repaired and ready to go ... Read More

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Google - Aug 19, 2023

Nothing but positive comments here. Dropped my vehicle off for my appointment on Aug 16th, for a check engine light and had been placed as priority due to scheduling issues from June. Pedro took care of me that morning and said it was listed as priority and would be looked at within 5 business days and depending on what was discovered it could take up to 45 days to repair. I received a call later that after from Cathy explaining what the technician had found and that the part was in-stock and they would have my vehicle repaired and ready to go by end of day. Not only did they repair the issue, they also completed an oil and filter change along with a cabin filter change and still had my vehicle completed in the same day. This is some of the best service I have received in West Texas. I can't say enough good things about this service department.

Kat was great to work with and answered all my questions.

I liked

A huge thank you to Shop technician Danny Tillman who went out of his way to check my tires! He didn’t have to but he did and did it with a smile! Very positive attitude! I appreciate it so much since I’m headed to go get my kids and wanted to make sure they were safe to drive on!

Everything was straight forward no hidden fees or charges , salesman was great on showing all features of car and took great care of us

Great place to shop!

Mark Marin is a great Sales Manager to work with. Great staff across the board!!

Convenient fast and friendly

Decent considering it was distant purchase sight unseen from Florida. Staff was patient with the process which must have been a bit of challenge given Florida's extra laws relative to Texas and the finance switch we made. Vehicle is still in transit for delivery and Staff has remained in touch sending photos and paperwork accordingly. Much appreciated.

Pedro, Trish, and Cassie are amazing! The customer service they provide is TOP NOTCH, as soon as you walk into the store you’re greeted by Ms. Josefine, she politely walks you over to Service and everyone is always smiling and willing to help! I will NEVER have my vehicles serviced anywhere else! Sewell’s family and hometown feel is amazing! Keep up the good work!!

Cassy, Trish, Pedro, Conner and the whole service team are amazing! They are always super nice and get us in and out in no time!! Perfect experience every time!

So far the problem is fixed, had point of contact calling us about the issue, took longer than expected. A big issue is that this Yukon had to be driving to Andrews, TX to be service which is fine BUT when we picked it up when done in Odessa,TX the Yukon had gas light ON when we picked it up & it had plenty of fuel when Sewell picked it up from our house..!!! Other than that it was convenient that Sewell offered a loaner SUV. Thanks

Great timing and service. Great communication

The mechanic Danny was so great, and he was so friendly and explained everything to me with a lot of detail. I appreciate him speaking to me with confidence that I would understand because as a woman a lot of times when you take your car in, they treat you like you don't know what they are talking about. So great job everyone was professional and up front an honest about everything.

In the end I am very pleased with my service. Thank you

Nice young men who picked me up and picked me up when the car was ready. They accepted the coupons I brought in which made it more affordable.

Very very difficult to get anyone to answer or return your calls In service department I left msg for managers as well and nvr wld get a call back very poor communication

I had a great experience with them they worked with me so I could get a vechile. Mr. Gonzales was awesome. I definitely recommend him. He will work with you, and he will do his best to get you into a vechile. I'm super happy he helped me !!

Tech and rep kept insisting we don't know how to operate the ac and heater system. Saying we didn't have the ac button on or we didn't have it off. That's not the case and they kept insisting nothing is wrong with the ac and heater system. Anyways I'll be using a different chevy service location in the future. And getting into a ford ASAP.

By far the Best Chevrolet service in the region. Excelent costumer service and very kind staff...👍

the service was great i was informed on how the job was going and the time it would take i had a front windshield replaced and a tune up picked up car then check engine lite came on showing code for camshaft position sensor soon will be fixed from shop in town then youngest son can use the car to start working needs a safe dependable car to start his life we love chevy cars and trucks thank you for helping us

I came in and needed my computer reset late in the day. Pedro went out of his way to fit me in last minute so I could get home for my husband’s Dr appointment the next day.

(Translated by Google) Excellent (Original) Excelent

I was thankful that Yvonne was willing to assist me in building a Chevy even though they are actually a GMC Dealership. Yvonne tolerated my multiple phone calls checking on the build progress and when the vehicle arrived I was able to take possession the very next day. Very satisfying.

Izac made this purchase happen very easily for us. Since we are from a neighboring city, we were able to do everything except for signing and driving away by phone/internet. A big thanks to him and all of the folks that helped us complete the experience.

Super friendly people, very helpful and assuring.

Joshua Hatcher is one of the best Sales Professional I've had the pleasure to do business with in my lifetime buying vehicles. A Godly gentleman and very respectful and truly made me feel I was taken care of. I made a 10 hour round trip to work with Joshua. Thank you Joshua for everything a truly enjoyed the conversations we had!

I was very happy with the customer service I received from the service department .Thanks for fitting me into your schedule I will be recommending you to everyone.

I love Sewell Ford, we did have a few complications on a Tahoe we ordered but Ryan Jama was amazing and he took care of the order process after it wasn't ordered. He was always updating me. Raul Carrillo also finalized the purchase and like always he is great to work with.

Great as always

Jessica Barrientes was very nice & patient in negotiating price, discounts etc. She was able to put the 2022 Chevy Colorado on hold until it came into to test drive it.

Great salesman Adrian. Very helpful and I would recommend him to anyone

Jessica was very easy to work with and kept me updated throughout the process. I appreciate her general kindness and understanding of my schedule.

At the beginning the Service representative couldn’t see my appointment on their system, but she still received my vehicle; Then she was able to pull the appointment’s information out when they were almost done with the service.

Great experience. Well-informed. Very professional (John Mendoza and Levi Smith).

Everything was amazing! Caleb and Amanda were super helpful, friendly and answered all my questions. It was a great experience. I love my new truck.

Overall service was great this time. In general, I don’t recommend new GMC Trucks because this is my first new GMC and I continue to receive complications. I am going back to my other dealer. This truck, as soon as I bought it, the transmission stopped shifting right at the 100,000 mi and I was having problems since before. They told me it was “normal”. They fixed the transmission but now its making a noises when down shifting. I believe it’s the rear end.

All good.

Best service in West Texas. 👍

The sales team were extremely helpful especially Jessica! She’s made my purchase experience a breeze! All the employees are super friendly!

All of the people were super friendly and went out of there way to help me Jessica Barrientes was the sale lady that sold me my truck. She went above and beyond to hellp me with my family circumstances.I would recommend this dealership to anyone buying a vehicle.

Glen has been there for my last 2 vehicle purchases and always answers my questions and concerns and even continues to be helpful after the purchase when I need assistance.

Sales was great, quick and friendly.They took me around the dealership to meet the different departments. Service is top notch, very kind and friendly. Definitely look forward to doing further business with this company.

John R was a great person to deal with and he made the car buying experience a good one. Didn’t try to pull any bs or fast talk me … A++++ will definitely recommend you guys to everyone

In May 2020 my boyfriend and I both went to Sewell Andrews to trade in our vehicles for NEW Silverados. When we were signing they let us know that the finance manager was not there and we would have to have our contracts mailed to us. We never received those contracts even when asked for them. Fast forward to November 2020 my boyfriends truck was totaled. The GAP process was extremely difficult considering we had no paperwork. After calling over and over we were able to get the GAP contract and the long contract but that was all. Now in July of 2022 ... Read More

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DealerRater - Jul 31, 2022

In May 2020 my boyfriend and I both went to Sewell Andrews to trade in our vehicles for NEW Silverados. When we were signing they let us know that the finance manager was not there and we would have to have our contracts mailed to us. We never received those contracts even when asked for them. Fast forward to November 2020 my boyfriends truck was totaled. The GAP process was extremely difficult considering we had no paperwork. After calling over and over we were able to get the GAP contract and the long contract but that was all. Now in July of 2022 I am trying to trade my truck in that I bought BRAND NEW. The dealership that I have been working with said that they could not give me full value because the truck had been previously WRECKED! Excuse me? I bought a brand new vehicle and I have not wrecked it myself. They showed me the Carfax where it says Sewell Andrews took possession of my vehicle November 2019 the wreck was in December 2019. I purchased the truck 6 months later under the impression I was buying a NEW unblemished vehicle. I was never made aware of this wreck and if I was aware there is no way I would buy it as a NEW vehicle. I have contacted the dealership and they are offering $500-$1000. However, I purchased this at a new vehicle price and have paying interest on amounts that shouldn't have been on a wrecked vehicle. Between my boyfriend and myself we have bought multiple vehicles through Sewell and after this experience I don't think we will be returning customers as that is just shady business.

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Great!! Had a great experience buying my truck with John Mendoza

Got my issues fixed in a timely manner!

WE WERE GREETED WELL, THE SALESMAN WAS HELPFUL WITH THE QUESTIONS WE HAD. IT DID NOT TAKE AS LONG AS WE THOUGHT IT WOULD BE THE FINANCE OFFICER WAS KNOWLEDGEABLE ON FINANCING. THERE WERE A FEW GLITCHES THAT COULD HAVE BEEN BETTER. LIKE NO OWNER'S MANUAL IN GLOVE BOX, DRIVER'S SIDE VANITY MIRROR HAD BEEN PUNCHED IN, BROKE. OTHER THEN THAT WE WERE QUITE PLEASED WITH THE HANDLING.

Can’t say enough about the Service Department team!! They went out of their way to take care of us, even as out-of-towners. Thank you for the exceptional service!

I am extremely satisfied with all the help Mrs. Emily Alison , She have a good understanding of all the processes and are always receptive to my needs. making $12,670 weekly with $1,000 start up capital, The platform was very helpful. I strongly recommend this wonderful manager of mine, she perform a great work and strategy on my investment, and now I'm earning profits every week just because of Mrs. Emily Alison effort and trust, thank you madam for this opportunity of investing with your platform I'm so much grateful, You can also contact her at Email: [email protected] WhatsApp: +1(434) 373‑2110

Kind and quick service

You gave me another reason to love the Sewell line of dealerships. You delivered my car to my home since my schedule was too busy to make it in to pick up my car and give the loaner back. Thank you for making my life easier!!! 👍👍👍👍👍 My rating, 5 thumbs up

It was very professional and excellent

Cassie, Abby, and their crew are so amazing every time I call in or need to schedule service! They are kind, informative, and so helpful! Turning over your keys for a few days can be detrimental to a family unit and their daily function. I have never had to worry about my vehicle being serviced. They are fast and efficient; I don’t have to sit around to wait for service and every time I walk in the door they give me VIP treatment! Best service department around!

The best experience that I’ve had buying a new vehicle. Katy, John, Matt, and CT were very attentive to my car buying needs.